Services & Retainer Scope

Everything a
marketplace
business needs.

We offer marketplace-specific listing and cataloguing, inventory management across the brand's e-commerce value chain, selling strategy across all online channels, and management of the marketplace relationships on your behalf.

SERVICE 01

Marketplace
Management

The operating layer of your online business. We take ownership of the catalogue, the strategy and the relationship with each channel so your team can stay focused on the product.

Listing & Cataloguing

Marketplace-specific listing and cataloguing for the brand and all of its products, built to each channel's own rules rather than copy-pasted across them.

Selling Strategy

One coherent selling strategy across all online channels — pricing, assortment and positioning that don't fight each other from platform to platform.

Channel Relationships

We manage the marketplace relationships for the brand — category managers, escalations, programme access and platform-side opportunities.

A+ Content on Amazon

A+ listings that carry the brand story: clear descriptions of features, benefits and usage, professional photography from multiple angles, and lifestyle imagery.

Promotions & Combos

Marketplace-level promotions plus combo product creation — bundles that lift average order value and make the shopping decision easier.

Brand Store Build

Consistent logo and brand colours, a header image or video that tells your story, and products grouped into Best Sellers, New Arrivals, By Product Type or By Use.

INSIDE A DBZ BRAND STORE

Nine things we build into every storefront.

Clear branding

Logo and brand colours applied consistently so the store looks professional end to end.

Organised categories

Simple navigation with featured products pushed forward to attract more buyers.

Descriptions & details

Short, easy-to-read copy covering main features, benefits and how to use the product.

Quality images & video

Professional photos from different angles plus short videos showing the product in action.

Valuable content

Brand mission and values shared to connect emotionally, backed with lifestyle content.

Cross-sell & upsell

Related and matching items suggested, plus bundles that increase order value.

SEO-friendly content

Relevant keywords in titles, descriptions and listings to appear higher in search results.

Customer engagement

An active Q&A section and social proof — reviews, photos and testimonials — to build trust.

Mobile-friendly design

Storefronts that look right and work smoothly on the device most of your buyers use.

SERVICE 02

Warehousing
Solutions

Inventory management across the brand's entire e-commerce value chain. Stock-outs kill rank and rank is expensive to buy back — so fulfilment planning sits inside the retainer, not outside it.

Talk fulfilment

Value-chain inventory

A single stock view across marketplace warehouses, your own storage and in-transit units, so allocation decisions are made on real numbers.

Weekly FBA stock reporting

Reported every week as part of the retainer, with shipment planning that keeps fast movers covered ahead of demand spikes.

Multi-location storage

Warehousing facilities across locations, so inventory sits closer to demand and delivery promises stay competitive.

Seller Support handling

Direct case handling and troubleshooting with Seller Support for receiving discrepancies, reimbursements and shipment issues.

SERVICE 03

Sales &
Marketing

A dedicated marketing lead, daily campaign management and a listing that keeps improving. Advertising establishes the performance baseline — then we compound it.

DAILY

Ad campaign management

A dedicated marketing lead with daily hands-on campaign management across Sponsored Products, Brands and Display — plus off-platform performance media where it moves the needle.

MONTHLY

Keyword research & raw data

Proactive keyword research and optimisation, with monthly raw data handed over — so you can audit every decision instead of taking a dashboard on faith.

CONTINUOUS

Listing maintenance & SEO

Continuous listing maintenance and SEO enhancements. Relevant keywords worked into titles, descriptions and listings so the catalogue keeps climbing organic search.

ONGOING

Deals, promotions & scale

Proactive recommendations on deals, promotions and where to push next, reviewed in regular performance reviews and strategic catch-up calls.

SERVICE 04

Product Selection
& Research

More ad spend on stagnant inventory is not a strategy. We start with category search demand and let the data decide what you should be selling.

Proof point

A stalled international account had flatlined at a £1,000 monthly ceiling. Category search demand exposed the product-market fit gap. Reshaping the portfolio doubled monthly revenue within six months.

Read case study 04 →

Category demand analysis

We read search demand at category level to find where volume genuinely exists — and where a new entrant can realistically win shelf.

Product-market fit gaps

The gap between what buyers search for and what your catalogue offers is the fastest revenue available. We map it explicitly.

SKU & pack-size strategy

Targeted new SKUs, improved pack sizes and better configurations — the portfolio reshaped around demand rather than around what's easy to manufacture.

Hero SKU identification

Strong revenue without a category-leading SKU is a fragile business. We find the non-focus SKU with real underlying demand and build it into a winner.

Competitive positioning

Consumer psychology and visual anchoring used to position a product directly against the established category leader, not adjacent to it.

Category entry planning

For brands entering a new category: pricing bands, grammage, listing age and review depth of incumbents, assessed before a single unit is committed.

SERVICE 05

Global Marketplace Business

The power of e-commerce lies in its ability to connect businesses with a vast global audience, facilitate seamless transactions and establish a robust online presence. We work both directions — taking Indian brands out, and bringing international brands in.

Domestic

India's marketplaces

AmazonFlipkartMyntra NykaaTata CLiQTira JioMartMeeshoBlinkit

From mass-reach horizontals to invite-only beauty and fashion platforms, plus quick commerce where the buying occasion is measured in minutes.

International

Cross-border channels

Amazon Global SellingWalmart eBayEtsy NoonTikTok Shop

Account setup, catalogue localisation, compliance and demand-led SKU selection for the US, UK and Middle East — run by a team that already operates seller accounts in those regions.

Our Services & Retainer Scope

What lands in your inbox every week.

MARKETING & ADVERTISING
  • Dedicated marketing lead and daily ad campaign management
  • Proactive keyword research, optimisation and monthly raw data
  • Continuous listing maintenance and SEO enhancements
OPERATIONS & LOGISTICS
  • Direct case handling and troubleshooting with Seller Support
  • Account health monitoring and performance advice
  • Weekly FBA stock reporting and shipment planning
ACCOUNT STRATEGY
  • Dedicated account manager for day-to-day alignment
  • Proactive recommendations for deals, promotions and scale
  • Regular performance reviews and strategic catch-up calls

Let's scope the retainer around your actual bottleneck.

Thirty minutes, your channel data, and a straight answer on what's worth fixing first.